Why sign up for residential security when your street already has patrols?

If your neighbours have already signed up for residential security patrols, you might be wondering: Do I really need to pay for it, too? Won’t I still benefit from the patrols?

While a security presence in your street benefits everyone, there’s a big difference between simply living in a patrolled area and being a registered customer. Here’s what you get when you sign up—and why it matters for your home security.

What’s the difference between customers and non customers?

Our security patrols cover entire streets and communities, but registered customers receive exclusive services that make a real difference. Here’s how the service compares:

1. Extra vigilance on your property

Security officers are aware of which properties belong to registered customers, meaning they pay extra attention to your home during patrols. If you’re away for the night or on holiday, officers can keep a closer watch on your property—something non-customers won’t receive.

✔ Officers look out for open gates, unattended deliveries, or anything unusual.
✔ If you let us know you’re away, your home gets additional vigilance.
✔ Properties without registration receive standard patrol coverage but no focused monitoring.

2. Direct contact with security officers

As a paying customer, you get exclusive access to your patrol team, making security more personal and responsive.

✔ You’ll be added to a private WhatsApp group with daily security updates.
✔ If something happens at your home, you’ll be alerted instantly.
✔ Need to report something? You can directly message an officer on duty.

Non-customers won’t receive these alerts or have direct officer communication.

3. Immediate incident alerts and reports

If a security officer spots something unusual – such as your car boot left open or an unfamiliar person near your home – you will be notified immediately.

✔ Registered customers receive direct alerts via WhatsApp or phone.
✔ Officers may also review body-worn camera footage when needed.
✔ Non-customers will not be contacted about potential incidents outside of general patrols.

4. Meet and Greet service for safe arrival home

If you’re arriving home late at night and feel uneasy, our Meet & Greet service provides an extra layer of reassurance.

✔ An officer can walk you to your door or drive past to check everything is secure.
✔ If you feel unsafe, you can contact the officer on duty for assistance.
✔ This is exclusively available to registered customers.

Non-customers will still see security patrols in the area, but officers won’t provide individual escort support.

5. Key Holding and Emergency Access

With our secure key holding service, we can assist if you’re locked out or need access while away.

✔ If you lose your keys, we can provide access immediately.
✔ Going away? Officers can check on your property for you.
✔ If an alarm is triggered, officers can enter and investigate instead of waiting for emergency services.

This service is only available to registered customers—non-customers must rely on neighbours or emergency locksmiths.

6. The full benefits of security patrols

When more homes on a street actively register for security patrols, it strengthens the overall protection of the area. However, individual homeowners still benefit far more by signing up.

✔ Your home is prioritised for extra vigilance.
✔ You have direct access to the security team.
✔ Officers respond to incidents involving your property immediately.

Non-customers may benefit from patrols in the area, but they won’t receive the personalised services that truly make a difference.

Security patrols offer a valuable deterrent to crime, but registered customers receive the full protection of a tailored, proactive security service.

If you want extra vigilance, direct officer contact, and complete peace of mind, signing up ensures your home gets the best possible protection.